YOUR TURNDOWN
THE WAY YOU WANT
More than a service. This is our ritual. Beyond the ordinary, we redefine relaxation with our personalized turndown service. Preparing for the night mood, with soothing scents and thoughtful touches that transcend the typical. Immerse yourself in a world of serenity as you prepare for a rejuvenating night's sleep.
YOUR CONCIERGE
TWENTY-FOR-SEVEN
While our reception does not operate 24 hours, our commitment to connection is unwavering. Access our dedicated 24-hour line for assistance, ensuring we cover for all your needs, whenever they may arise.
Embark on a journey with us as we guide you to the soulful essence of the deep south. If by chance, we're unfamiliar with a locale, rest assured, our network is intricately woven, connecting us to those who can unravel hidden gems. Summer bookings in the south are in high demand, and we strive to assist in planning your experience well before your arrival. What captures your imagination? A secret birthday celebration? A serene boat ride in the Ionian sea, savoring the finest homemade polpette, or a leisurely horse ride along the sandy beaches of Torre San Giovanni? Simply inquire.
We are also here for the small things - connect you with the perfect stylist for a trendy hair transformation or a relaxing massage. Our focus is on making your stay effortlessly chic, so you can immerse yourself in Salento's exploration or simply unwind by the pool.
YOUR PET IS
FAMILY
We’re delighted to welcome your furry companions and ensure a seamless experience for both you and your beloved pet. Each room can accommodate one pet weighing up to 6 kg for the duration of your stay. Please inform us prior to your arrival so we can make all the necessary arrangements to create a comfortable and enjoyable stay for everyone.
DAILY
HOUSEKEEPING
Immerse yourself in relaxation and discovery - let those be your sole focuses. Awaken to the promise of each new day feeling like your first day at the Palazzo, with every detail meticulously attended to by us.
To ensure our rooms are maintained to the highest standard, room linen and towels are refreshed every three days, with an additional change available upon request for a fee of €20.
