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Privacy Statement

At Palazzo Piccinno, we are committed to protecting your privacy. This Privacy Statement explains how we collect, use, and safeguard your personal information.

  1. Information We Collect:

    • We collect personal information such as names, contact details, and payment information when you make a reservation.

  2. How We Use Your Information:

    • We use your information to process reservations, provide personalized services, and communicate with you about your stay.

  3. Security Measures:

    • We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  4. Third-Party Services:

    • We may use third-party services for payment processing and reservation management. These services have their privacy policies, and we encourage you to review them.

  5. Cookies:

    • Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

  6. Marketing Communications:

    • With your consent, we may send you promotional emails about our services. You can opt-out at any time.

  7. Data Retention:

    • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement.

  8. Your Rights:

    • You have the right to access, correct, or delete your personal information. Please contact us for assistance.

  9. Changes to Privacy Statement:

    • We reserve the right to update this Privacy Statement. Any changes will be posted on our website.

By using our services, you agree to the terms of this Privacy Statement. If you have any questions or concerns, please contact us at palazzo.piccinno@palazzopiccinno.com

Terms & Conditions

By accessing our website and making reservations, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

  1. Reservation and Payment:

    • All reservations are subject to availability.

    • To secure a reservation, a valid credit card is required.

    • Payment for flexible bookings is due upon check-in, and we accept major credit cards.

    • Non-refundable bookings require full payment at the time of reservation.

  2. Cancellation and Modification for Flexible Bookings:

    • Cancellations made within 48 hours of the scheduled arrival for flexible bookings will incur a one-night room charge.

    • Modifications to flexible reservations are subject to availability and may result in additional charges.

  3. Cancellation for Non-Refundable Bookings:

    • Non-refundable bookings are not eligible for cancellation or modification. The full reservation amount will be charged, and no refunds will be provided.

  4. Check-In and Check-Out:

    • Check-in time is 3:00 PM, and check-out time is 12:00 PM.

    • Early check-ins and late check-outs are subject to availability and may incur additional charges.

  5. Guest Responsibility:

    • Guests are responsible for any damage caused to hotel property during their stay.

    • Smoking is strictly prohibited in the rooms.

  6. Privacy and Security:

    • We take the privacy and security of your personal information seriously. Please refer to our Privacy Statement for more details.

  7. Force Majeure:

    • Palazzo Piccinno is not liable for any failure or delay in performance resulting from acts beyond our control, including but not limited to natural disasters, government actions, and civil disturbances.

  8. Website Content:

    • The content on our website is for general information purposes only. We reserve the right to make changes without notice.

  9. Governing Law:

  • These terms and conditions are governed by the laws of Italy.

 

Contact Information:

By using our website and making reservations, you acknowledge that you have read, understood, and agreed to these terms and conditions.

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